Resources

The Financial Ombudsman Service

The Financial Ombudsman Service was set up by Parliament as an independent service. Its job is to resolve individual disputes between consumers and financial businesses.

Here are articles on consumers complaining about Mis-sold Annuities which have been published by the Ombudsman recently.

www.financial-ombudsman.org.uk/publications/ombudsman-news/115/115-annuities.html

The Financial Conduct Authority

The financial Conduct Authority have overall responsibility for making sure that Finance and Insurance firms play by the rules. Where specific problems have or do occur, the Financial Conduct Authority will review the market and make changes where necessary. Annuities is an area that has been under scrutiny for some time. A number of reviews have already taken place.

Thematic Review of Annuities

February 2014

http://www.fca.org.uk/static/documents/thematic-reviews/tr14-02.pdf

Thematic Review of Annuities Sales

December 2014

http://www.fca.org.uk/static/documents/thematic-reviews/tr14-20.pdf